Privacy Policy

Our Commitment to Privacy

At GreenLight Queen Creek Tree Services, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share information about you when you use our website, request quotes, or engage our tree care services. By using our services, you consent to the practices described in this policy.

Information We Collect

Information You Provide

When you request a quote or contact us for services, we collect information that you voluntarily provide, including:

• Name and contact information (email address, phone number, mailing address)
• Property address and details about your tree care needs
• Payment information when you engage our services
• Communication preferences and any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain technical information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website or search terms used to find us

How We Use Your Information

We use the information we collect for the following purposes:

• To provide tree care services and respond to your service requests
• To communicate with you about scheduling, quotes, and service updates
• To process payments and maintain financial records
• To improve our website, services, and customer experience
• To send promotional materials and special offers (with your consent)
• To comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party vendors who help us operate our business, such as payment processors, scheduling software, or communication platforms. These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect the rights, property, or safety of our business, customers, or others.
• Business Transfers: If our business is sold or merged with another company, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website. We do not use cookies to collect personally identifiable information without your consent.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and restricted access to personal data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Customer records, including service history and payment information, are typically retained for seven years for tax and business purposes.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
• Opt-Out: You can unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it promptly.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: